Terms and Conditions

WELCOME TO THE WEBSITE OF LIGHTFOOT GEO SOLUTIONS, LLC DBA LIGHTHOOF EQUINE (“LIGHTHOOF”). PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY before accessing, browsing and/or using any portion of this website (this “Site”). These Terms and Conditions apply to all visits to and use of the Site.

By accessing and using the Site, you signify your consent to abide by these Terms and Conditions in their entirety, in addition to all other laws or regulations that apply to the Site, the Internet, and the World Wide Web.

Additional or different terms and conditions may apply in connection with certain products or features (e.g. sweepstakes or contest entries). These other terms are incorporated into and made a part of these Terms and Conditions by reference. If you do not agree to these Terms and Conditions in their entirety, please do not use the Site.

Availability of Features, Content, Products and Services

All features, content, and products and services available on or through the Site, including, but not limited to, prices of products and services, are subject to change at any time without notice. In addition, any feature, content, product or service may be discontinued at any time at the sole discretion of LIGHTHOOF.

The inclusion of any features, content, products or services on this Site at a particular time does not imply or warrant that these products or services will continue to be available. LIGHTHOOF reserves the right, at its discretion, to change, modify, add, or remove portions of these Terms and Conditions at any time.

Please check these Terms and Conditions periodically for changes. Your continued use of the Site following the posting of changes to these terms will mean you accept those changes.

Privacy

To review information about the privacy policy applicable to the Site, and how Lighthoof.com collects, uses and protects the personal information of visitors, please visit our Privacy Policy.

Disclaimer of Warranty/Limitation of Liability

To review information about our disclaimer and limitation of liability, please visit our Disclaimer.

Doing Business with Third Party Retailers or Contractors

Certain sections of the Site may direct you to purchase products and/or services that are provided by third parties (e.g. Retailers or Contractors providing LIGHTHOOF products). We are not responsible for the quality, accuracy, timeliness, reliability or any other aspect of these products and services. If you make a purchase from a merchant linked to by the Site, the information obtained during your visit to that merchant’s online store or site, and the information that you give as part of the transaction, such as your credit card number and contact information, may be collected by both the merchant and us. A merchant may have privacy and data collection practices that are different from ours. We have no responsibility or liability for these independent policies. In addition, when you purchase products or services on or through the Site, you may be subject to additional terms and conditions that specifically apply to your purchase or use of such products or services. For more information regarding a merchant, its online store, its privacy policies, and/or any additional terms and conditions that may apply, visit that merchant’s website and click on its information links or contact the merchant directly. You release us and our affiliates from any damages that you incur, and agree not to assert any claims against us or them, arising from your purchase or use of any products or services made available by third parties through the Site.

Your participation, correspondence or business dealings with any third party found on or through our Site, regarding payment and delivery of specific goods and services, and any other terms, conditions, representations or warranties associated with such dealings, are solely between you and such third party. You agree that LIGHTHOOF shall not be responsible or liable for any loss, damage, or other matters of any sort incurred as the result of such dealings.

Retail Commerce with Lightfoot Geo Solutions LLC DBA Lighthoof Equine

Currently product is available to purchase on Lighthoof.com and via telephone with a LIGHTHOOF customer service representative. You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Site. You agree to use the Site and to purchase services or products through the Site for legitimate, non-commercial purposes only. You also agree not to make any purchases for speculative, false or fraudulent purposes or for the purpose of anticipating demand for a particular product or service. You agree to only purchase goods or services for yourself or for another person for whom you are legally permitted to do so. When making a purchase for a third party that requires you to submit the third party’s personal information to us or a merchant, you represent that you have obtained the express consent of such third party to provide such third party’s personal information.

Returns

Returns are accepted on a case-by-case basis and if accepted will be limited to a total of 4 panels from a customer. Returns must be requested within 30 days of placing your order. Should panels not arrive back to the designated Lighthoof return center within 10 business days of return approval, the return will be voided and no panels will be refunded. Panels must be returned to the address provided at the time of the request – this may be different from the address from where they shipped. There will be a $50 restocking fee for each panel returned. The customer is responsible for the cost of return shipping. Panels will be evaluated at the time of return and must be in new, unopened condition to be eligible for a refund. Should panels be received in anything other than new condition, no refund will be issued. Please allow up to (3) weeks from arrival at the return center for the monies to appear back on your account used for purchase.

Should you experience shipping damage this must be reported to Lighthoof in writing within 24 hours of receipt, including photos. 

Cancellations

Orders may be cancelled with a 5% fee up until they have been picked up by a freight carrier. Once they depart the facility order may not be cancelled and the above returns policy will apply.

Enlightened Horsekeeping Blog

The Enlightened Horsekeeping Blog is a service and property of Lightfoot Geo Solutions DBA Lighthoof Equine (“LIGHTHOOF”) and Lighthoof.com (“Site”). All Site terms and conditions apply, in addition to these specific Conditions of Use.

  1. Material on the Enlightened Horsekeeping Blog feature of this website is provided “as is” without representation or warranty as to the suitability or appropriateness of any opinion, recommendation, or suggestion contained therein. As a user of this web site, you expressly acknowledge the above.

  2. Your participation also grants LIGHTHOOF immunity from all litigation for comments made by others, which you deem to be damaging, misleading, or in any way defamatory.

  3. LIGHTHOOF. ASSUMES NO LIABILITY FOR ANY INCIDENTAL, CONSEQUENTIAL, OR DIRECT DAMAGE OF ANY KIND, INCLUDING INJURY TO PERSONS OR ANIMALS, OR DAMAGE TO PROPERTY. THE USER OF THIS WEBSITE AGREES TO INDEMNIFY, DEFEND, AND HOLD LIGHTFOOT GEO SOLUTIONS, LLC AND ITS MEMBERS AND AGENTS HARMLESS FROM ALL CLAIMS, ACTIONS, DEMANDS, LOSSES, LIABILITIES, AND EXPENSES ARISING FROM ANY INFORMATION CONTAINED HEREIN.

  4. Statements made on the Lighthoof.com Enlightened Horsekeeping Blog are the opinion and responsibility of the individual author. No statement should be construed to be the official position of LIGHTHOOF itself, unless explicitly stated.

  5. Our Limited License to You. This Site and all the materials available on the Site are the property of us and/or our affiliates or licensors, and are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal noncommercial use. You may not use the Site or the materials available on the Site in a manner that constitutes an infringement of our rights or that has not been authorized by us. More specifically, unless explicitly authorized in these Terms of Service or by the owner of the materials, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium (including by email or other electronic means) any material from the Site without explicit permission from LIGHTHOOF. You may, however, from time to time, share via email or social media, download and/or print individual pages of the Site for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices.

  6. You are prohibited from using the interactive features of this Site to post or transmit any material which is or may be infringing, threatening, false, misleading, inflammatory, libelous, defamatory, invasive of privacy, obscene, vulgar, profane, pornographic, harassing, abusive, discriminating, illegal or any material that could constitute or encourage conduct that would be considered a criminal offense, violate the rights of any party or that may otherwise give rise to civil liability or violate any law. You are further prohibited from using the Site to impersonate another person, user or LIGHTHOOF staff, employee, or representative, imply that any statements you make are endorsed by LIGHTHOOF or post or transmit any material that could damage or disparage LIGHTHOOF or any of its affiliate entities in any manner. You are also prohibited from using the Site to advertise or perform any commercial solicitation.

  7. We may cancel or terminate your right to use the Site or any part of the Site at any time without notice. In the event of cancellation or termination, you are no longer authorized to access the part of the Site affected by such cancellation or termination. The restrictions imposed on you with respect to material downloaded from the Site, and the disclaimers and limitations of liabilities set forth in these Terms of Service, shall survive.

Contact Information

We can be reached by contacting:

Email: info (at) lighthoof.com
13620 Old Snohomish Monroe Rd
Snohomish, WA 98290
800-279-4716

Last Updated April 12, 2023